Privacy & Marketing Policies
Effective from: February 2021
This Website Privacy Policy sets out how Ten Intelligence Limited (“TenIntelligence”, “we”, “us”) uses and protects any personal information that you provide when using this website, www.tenintel.com (“the Site”).
TenIntelligence is committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified when using this Site, you can be assured that it will only be used in accordance with this policy and UK data protection law.
This Website Privacy Policy applies only to personal information collected through this Site. Other privacy notices apply to our professional services, marketing activities and individual data subject rights. These are available on our Privacy Policies page.
We may update this policy occasionally. You should check this page from time to time to ensure that you are happy with any changes.
What We Collect
We may collect the following personal information through this Site:
- your name
- company name
- job title
- postal or mailing address
- email address
- telephone number
- information you include in enquiry or contact forms
- technical data collected automatically through cookies (such as IP address, browser type and device information)
What We Do With the Information We Collect
We collect this information to understand your needs and respond to your enquiries as effectively as possible.
Enquiries About Our Services
Where you submit an enquiry, we will use the information provided to respond. If you later engage us to provide services, your personal information will be handled in accordance with our client data protection procedures. If you do not engage us, we may retain your information for administration and, where permitted, for sending information about our services. You may object at any time by contacting dpo@tenintel.com.
Recruitment
If you submit your information regarding any job advert, application or enquiry, we will use it to assess and process your application. If you accept employment, your information will be processed under our employee data protection policies. Otherwise, we may retain your details for a short period unless you ask us not to.
Legal Basis for Processing
We rely on:
- Legitimate interests – to operate and secure our Site, respond to enquiries and improve user experience.
- Contract – where your enquiry relates to services you wish to receive.
- Consent – for analytics cookies or where required for marketing.
Security
We are committed to ensuring your information is secure. We have suitable technical and organisational measures in place to safeguard the information we collect online.
How We Use Cookies
Cookies are small files placed on your device. They help the Site operate and allow us to understand how visitors use it.
We use:
- Strictly necessary cookies – required for the Site to work (do not require consent).
- Analytics cookies – used only if you consent via our cookie banner.
A full list of cookies is available in our standalone Cookie Policy.
Links to Other Websites
This Site may contain links to other websites. Once you leave our Site, we do not control the other website and cannot be responsible for its privacy practices.
Disclosure of Your Personal Information
We will not sell, distribute or lease your personal information to third parties unless required by law, you give permission, or it is necessary to operate the Site.
Control of Your Personal Information
Requests may be made to:
Email: dpo@tenintel.com
Post: Ten Intelligence Limited, 50 Churchill Square, Kings Hill, ME19 4YU
Telephone: +44 (0) 1732 525810
Global Operations Disclaimer
TenIntelligence operates globally. Where personal data relates to individuals located outside the UK, or where we process personal data through our offices in the United Arab Emirates, we comply with applicable local data protection laws, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). Where local law grants additional rights, these will be honoured.
Tenintelligence – Postal & Email Marketing Privacy Notice
Effective from: February 2021
Ten Intelligence Ltd (“TenIntelligence”, “we”, “us”) respects the privacy and legal rights of the individuals and organisations we deal with.
This Notice explains how we collect, use and protect personal information for our postal and email marketing activities, in accordance with the UK GDPR, Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (“PECR”).
This Notice applies only to our marketing activities. Other privacy notices apply to our website, cookies, professional services and individual data subject rights.
What Personal Information We Collect
We only collect the personal information necessary for marketing activities, which may include:
- name
- job title
- organisation
- work postal address
- work email address
- work telephone number
- marketing preferences
Why We Need This Information – Legal Basis
Postal Marketing – legitimate interests.
Email Marketing – consent or soft opt-in.
What We Do With Personal Information
- Data is processed in the UK.
- We do not share personal information with third parties for their own marketing.
Retention
We retain marketing data until you opt out or request deletion.
Your Rights
You have rights including access, rectification, erasure, restriction, portability, and the absolute right to object to direct marketing.
Complaints
If unsatisfied, you may contact the ICO: www.ico.org.uk.
Global Operations Disclaimer
TenIntelligence operates globally. Where personal data relates to individuals located outside the UK, or where we process personal data OF the United Arab Emirates, we comply with applicable local data protection laws, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).
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