Digital Forensics Investigations
TenIntelligence provides independent digital forensics investigation services to help organisations identify, preserve, recover and analyse electronic evidence following suspected fraud, employee misconduct, data theft, cyber incidents and commercial disputes.
Our digital forensic specialists examine computers, mobile devices, servers, storage media, email accounts, cloud environments and other authorised data sources. Findings are presented clearly and objectively to support internal investigations, litigation, disciplinary proceedings, regulatory engagement and incident response.
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Immediate Response
Avoid searching, altering or reusing a potentially relevant device before obtaining advice. Even routine activity can change metadata, overwrite deleted material or compromise the evidential value of the data. Preservation and integrity of evidence is paramount.
When Is a Digital Forensics Investigation Required?
Digital evidence can provide critical insight into what occurred, when it occurred and which accounts, devices or individuals may have been involved. A digital forensics investigation may be appropriate following:
- Suspected employee fraud or misconduct
- Theft of confidential information or intellectual property
- Unauthorised copying or transfer of company data
- Concerns involving departing employees
- Data breaches or unauthorised system access
- Business email compromise
- Phishing and social engineering incidents
- Deletion, alteration or concealment of records
- Disputes involving emails, messages or electronic documents
- Breaches of confidentiality agreements or restrictive covenants
- Misuse of company systems, accounts or devices
- Internal investigations and whistleblowing allegations
- Civil litigation, employment proceedings or regulatory enquiries
Early advice can help identify the relevant evidence, protect it from alteration and determine the most appropriate forensic response.
What Is Digital Forensics?
Digital forensics is the structured identification, preservation, examination and analysis of electronically stored information. Unlike an ordinary IT review, a forensic investigation applies documented methods designed to protect the original data, maintain evidence continuity and record how information was collected and examined.
Depending on the instruction, digital evidence may help establish:
- Who accessed a device, account or document
- When relevant activity occurred
- Whether files were created, changed, copied or deleted
- Whether external storage devices were connected
- Whether information was uploaded, emailed or transferred
- Which accounts, systems or applications were used
- Whether browser, email or messaging activity is relevant
- Whether attempts were made to conceal activity
- The sequence of events surrounding an incident
- Whether the evidence supports or contradicts an allegation
The conclusions available will depend on the condition of the evidence, system configuration, retention periods and the actions taken before forensic preservation.
Key Capabilities
Preservation of Evidence, Imaging & Examination, Forensic Analysis, Secure Data Erasure, Data Breach Investigations, Digital Forensics & Employee Leavers.
Beyond litigation, digital forensics plays a critical role in data breach investigations. When an organisation experiences a suspected cyberattack or unauthorised access to sensitive data, forensic specialists trace the source of the breach, determine the method of intrusion, and assess the extent of compromised information. This not only helps contain the incident but also provides vital intelligence to strengthen security controls and prevent future breaches.
Digital forensic investigations also establish accountability by identifying whether a breach was caused by external hackers, malicious insiders, or accidental negligence. By reconstructing timelines, analysing log data, and recovering deleted or hidden files, investigators provide clarity in complex situations.
What It Covers
- Tracing the source and method of intrusion in cyberattacks or data breaches
- Assessing the scope and extent of compromised information
- Identifying whether the breach was caused by hackers, insiders, or negligence
- Reconstructing timelines and analysing log data for incident clarity
- Recovering deleted, hidden, or manipulated files to establish accountability
- Supporting compliance with data privacy regulations (UK GDPR, EU GDPR, UAE PDPL, and other global data protection laws)
- Enabling organisations to meet breach notification requirements and regulatory obligations
- Demonstrating transparency and accountability to regulators, customers, and stakeholders
- Integrating forensic findings into incident response and reporting frameworks
When employees leave an organisation, especially in senior positions or with access to sensitive data, it is critical to ensure that information has not been misused, copied, or unlawfully taken. Digital forensic health checks of departing employees’ devices provide reassurance and reduce the risk of insider threats.
By forensically examining laptops, mobile phones, and storage devices, Certified Forensic Examiners can identify whether intellectual property, confidential documents, or client data has been transferred, deleted, or shared with unauthorised parties. These checks also help uncover evidence of data exfiltration attempts, misuse of systems, or breaches of confidentiality agreements.
What it covers:
Conducting device health checks at the point of departure supports:
- Forensic review of laptops, mobile phones, and storage devices
- Identification of data transfers, deletions, or misuse of sensitive information
- Detection of data exfiltration attempts and breaches of confidentiality agreements
- Evidence of misuse of intellectual property, client data, or proprietary documents
- Data protection compliance (GDPR, PDPL etc.) through responsible handling of corporate and personal data
- Legal and contractual protection by identifying breaches of restrictive covenants, NDAs, or employment contracts
- Safeguarding reputation by preventing leaks of confidential or sensitive business information
- Creating a clear forensic record of device status and review findings for audit and evidence purposes
- Secure sanitisation and recycling of devices back into the organisation after checks are complete
Once the forensic health check has been completed, a clear record is created documenting the status of the device and the findings of the review. This ensures that any risks have been addressed, sensitive data has been safeguarded, and the organisation holds an auditable trail should questions arise in the future. Only after these checks are complete can the device be securely sanitised and prepared for recycling back into the organisation.
This proactive use of digital forensics strengthens organisational resilience, safeguards proprietary data, and ensures that transitions of staff are handled securely and in line with best practice.
It is essential to follow forensic principles, evidence continuity and methodology when conducting digital forensics investigations. Our team have a working understanding of the legalities, best practice and methodologies used in the current digital forensic environment. We apply evidence continuity, covering seizure, exhibit handling, data collection and preservation through to examination and investigation.
How we can help:
The initial phases of typical digital forensic investigations are critical; we provide clients with a practical perspective and help them:
- Identify and seize digital items that may contain digital evidence
- Obtain the correct legal procedures and permissions
- Map and index electronically stored information (ESI)
- Help with decision making around loss of evidence
- Collecting other available records
- Evidence handling and chain of custody
- Examination of data from emerging technologies
- Identify the root cause of the incident, unauthorised access, breach or attack
- Examine all compromised accounts and systems accessed by the attacker
- Assist in providing evidence around the intruder’s profile and how technical defence mechanisms were breached
Once the evidence has been seized and preserved, the forensic examination can begin, including the imaging (producing a working copy) of all digital data from the devices collected using specialised forensic software and hardware.
The imaging allows the original device to be preserved as an evidence exhibit, leaving the imaged version to be forensically tested and analysed.
Precaution:
Clients often request their devices to be imaged as a precaution and if required, to be analysed at a later stage in the investigation
Working with our Clients, the analysis phase of digital forensics investigations is the interrogation of the data collected; this will include:
- testing investigation hypotheses
- traditional analysis of deleted files, browser history, access logs and file sharing
- understanding and interpreting the data structures
- examination of storage components
- identifying clusters, meta-data and unallocated data sets
- keyword searches
- identify the root cause of the incident, unauthorised access, fraud, breach or attack
- examine all compromised accounts and systems accessed by the fraudster or attacker
- assist in providing evidence around the intruder’s and/or fraudster’s profile
- determine how technical defence mechanisms were breached
- presenting evidence, findings and witness statements
- evaluate how to prevent future incidents, breaches and attacks
It is essential to follow strict data erasure standards, compliance requirements, and best practices when securely removing sensitive information. Our team has a deep understanding of industry regulations, certified erasure techniques, and risk mitigation strategies. We ensure complete data sanitisation, covering secure deletion, verification, and compliance with legal and security frameworks.
How we can help:
The process of data erasure is critical to protecting sensitive information and ensuring compliance with data protection regulations. We provide clients with a structured approach to:
- securely erase digital assets to prevent data recovery
- apply certified data sanitisation methods for compliance with GDPR, NIST, and DoD standards
- generate audit-ready reports and provide data destruction certificates
- ensure proper evidence handling for legal and regulatory purposes
- eliminate residual data risks with data wipe from hard drives, SSDs, servers, and removable media
- support IT asset disposal and decommissioning with secure data removal
- mitigate risks of data breaches and leaks by ensuring complete erasure
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Frequently Asked Questions
Stop using the device and avoid attempting to search, copy or recover files. Disconnecting or powering down a device may be appropriate in some circumstances but harmful in others, so obtain specialist advice as soon as possible.
Sometimes. Recovery depends on the device, storage technology, encryption and whether the data has been overwritten. No responsible forensic examiner should guarantee that deleted material can be recovered.
Company-owned devices can generally be examined where the organisation has appropriate authority and a legitimate purpose, but privacy, employment and data protection considerations still apply. Personally owned devices require particularly careful consideration and appropriate authority.
Digital forensic findings may support litigation, disciplinary proceedings, insurance claims or regulatory enquiries. Their usefulness will depend on relevance, reliability, lawful collection and the integrity of the evidence-handling process.
Yes. We can preserve and analyse relevant digital evidence to help establish the timeline, affected systems, accounts involved and information potentially accessed. We can work alongside the client’s legal, data protection, IT and cyber incident-response teams.
