Brand Protection Investigations
The global trade in counterfeit goods is rising, putting both consumers at risk and damaging brand reputation.
TenIntelligence conducts brand protection investigations, covering the UK, UAE and wider Middle East, and internationally through our local investigator network. We combine trademark and domain investigations, test purchases, and physical site visits to build evidence you can act on, both commercially or in court.
Trust us to safeguard your brand’s reputation with our comprehensive and evidence-based brand protection services.
Have a question? Connect with a TEN Expert
Who is Brand Protection Investigations Valuable For
Our brand protection investigations are essential for industries and professionals exposed to counterfeiting risks:
- E-commerce platforms – ensuring only authentic products are sold online
- Retail chains & distributors – protecting product integrity across supply chains
- Luxury brands & fashion houses – safeguarding exclusivity and brand value
- Pharmaceuticals & healthcare – protecting consumers from harmful counterfeit medicines
- FMCG companies – monitoring food, beverages, and household goods for imitation
- Technology & electronics manufacturers – identifying counterfeit devices or software
- Law firms & IP attorneys – gathering evidence for litigation and enforcement
- Compliance & risk managers – ensuring brand protection strategies meet legal and regulatory standards
Alcoholic beverages, food products, electronic goods, software, toys and luxury items, automobiles and aircraft parts are being maintained with substandard or counterfeit parts. This continues to be a considerable risk to consumers and the brand owners’ reputations.
Why Brand Protection Matters
Customer Trust
Revenue Protection
Competitive Edge
Legal compliance
Our Brand Protection Services
Counterfeit Products
- Unauthorised replicas of branded products.
- Poor quality copies that do not comply with established safety, durability, or performance requirements.
Copyright Piracy
- Illegal use or distribution of copyrighted content.
- Unauthorised reproduction of copyrighted works.
Trademark Infringement
- Unauthorised use of brand identifiers such as logos, names, or slogans.
- Marks or trade names that closely resemble the original brand and likely cause consumer confusion.
Supply Chain Vulnerabilities
- Distributors selling genuine products outside approved channels, also called grey market.
- Authentic goods legally sold overseas but brought into a new market through unauthorised channels, are known as parallel imports.
Domain Spoofing
- Fake websites mimicking legitimate brands.
- Cybersquatting by registering, using or selling domain name that closely resembles to well-known trademarks, company’s brand or individual names.
Brand Impersonation on Social Media
- False social media profile pretending to be the brand or its representatives.
- Misleading posts or ads that suggest a connection to the brand.
Trademark Infringements
- Our brand protection investigations in the UAE help brand owners identify whether their intellectual property or products are infringed online and offline channels.
- Check the validity of new trademarks, domain or brand names.
- Perform in-use investigations and domain name investigations as part of the IP due diligence process
- Conduct online test purchases to confirm the originality and infringement of the products.
- Proactive searches for online and physical trademark infringements in the UK, UAE and wider MENA region.
Site Visits & Test Purchases
- Perform site visits in the UK, UAE and internationally to known and suspected premises to collect trader details, capture before images and descriptions of products and other supporting evidence.
- Conduct Market Surveys to determine whether your brand is exposed to counterfeiting.
- Perform discreet onsite test purchases and engage in a narrative with the “seller” to confirm authenticity and infringement.
Our Process
We complete market surveys, test purchases, trademark infringement, and intellectual property due diligence research. Our brand protection investigation services cover the UK, UAE, Asia. Working alongside your organisation allows our brand protection investigations and infringement investigations to help identify and remove counterfeit products safely.
The TenIntelligence Trust
At TenIntelligence, we understand the challenge of establishing effective Brand Protection Strategy.
- The UK, UAE & Global Coverage: We conduct brand protection investigations across the UAE, wider Middle East markets, and UK with extended global capability through our established network of trusted local operative partners.
- Evidence-Led Methodology: All investigations conducted to evidential standards for UK Trading Standards, PIPCU, and court use.
- Multi-Sector Experience: Fashion and apparel, luxury goods, pharmaceuticals, FMCG, electronics, technology, cosmetics, and automotive.
Insights & Case Studies
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London: Enhanced Due Diligence – AIM Listed Company
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Subsequent interviews with well-placed human sources revealed that the Subject had been accused of insider trading and defrauding their clients, and had behaved inappropriately towards colleagues.
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Security & Privacy Review – Breach
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Frequently Asked Questions
Yes. We conduct brand protection investigations from our London and Dubai offices, covering the UK, UAE, wider Middle East, and internationally through our investigator network.
Yes. Our evidence packs site visit documentation, test purchase records, trademark and domain findings. They are prepared to a standard suitable for cease-and-desist action, platform takedown requests, or litigation support.
It depends on case-to-case basis. Most engagements begin with a scoping call within days of first contact, with field investigation timelines depending on jurisdiction and the type of infringement involved.