Brand Protection Investigations
The global trade in counterfeit goods is rising, putting consumers at risk and damaging the reputation of brand owners. Trademark infringements and counterfeit products are serious Intellectual Property crimes. They threaten the health and safety of consumers and violate the rights of trademark, patent, and brand owners.
Trust us to safeguard your brand’s reputation with our comprehensive brand protection services in the UAE.
Have a question? Connect with a TEN Expert
Who is Brand Protection Investigations Valuable For
Our brand protection investigations are essential for industries and professionals exposed to counterfeiting risks:
- E-commerce platforms – ensuring only authentic products are sold online
- Retail chains & distributors – protecting product integrity across supply chains
- Luxury brands & fashion houses – safeguarding exclusivity and brand value
- Pharmaceuticals & healthcare – protecting consumers from harmful counterfeit medicines
- FMCG companies – monitoring food, beverages, and household goods for imitation
- Technology & electronics manufacturers – identifying counterfeit devices or software
- Law firms & IP attorneys – gathering evidence for litigation and enforcement
- Compliance & risk managers – ensuring brand protection strategies meet legal and regulatory standards
Alcoholic beverages, food products, electronic goods, software, toys and luxury items, automobiles and aircraft parts are being maintained with substandard or counterfeit parts. This continues to be a considerable risk to consumers and the brand owners’ reputations.
Why Brand Protection Matters
- Counterfeit goods threaten consumer health and safety
- Trademark infringements violate the rights of brand and patent owners
- Fake and substandard parts create serious legal, financial, and reputational risks
- Protects the brand’s reputation and strengthens consumer trust.
Our Brand Protection Services in the UAE
Trademark Infringements
- Our brand protection investigations in the UAE help brand owners identify whether their intellectual property or products are infringed online and offline channels.
- Check the validity of new trademarks, domain or brand names.
- Perform in-use investigations and domain name investigations as part of the IP due diligence process
- Conduct online test purchases to confirm the originality and infringement of the products.
- Proactive searches for online and physical trademark infringements in the UAE and wider MENA region.
Site Visits & Test Purchases
- Perform site visits in the UAE to known and suspected premises to collect trader details, capture before images and descriptions of products and other supporting evidence.
- Conduct Market Surveys across the UAE to determine whether your brand is exposed to counterfeiting.
- Perform discreet onsite test purchases and engage in a narrative with the “seller” to confirm authenticity and infringement.
Our Process
We complete market surveys, test purchases, trademark infringement, and intellectual property due diligence research. Our brand protection investigation services cover the UAE and the Middle East.
Working alongside your organisation allows our brand protection investigations and infringement investigations to help identify and remove counterfeit products safely.
Why Work With Us?
At TenIntelligence, we understand the challenge of establishing effective Brand Investigations in the UAE.
We offer a genuinely GLOBAL reach.
Based in Dubai UAE, our “on the ground” brand protection investigations give us local knowledge when asked to assist you and your Organisation with brand protection support. Our brand protection investigations in the UAE help brand owners identify whether their products are being counterfeited. Our Team in Dubai helps brand owners gather the evidence required to take further legal action.
Note: Our work is not limited to the UAE, and we also conduct brand protection investigations across other Middle East markets and in the UK.
Insights & Case Studies
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M&S Cyber Attack Updates 2025: What Happened So Far?
Ransomware and cyberattacks are growing in both frequency and sophistication as the digital age develops. Having explored the UK Government’s approach to these new challenges previously, we have seen a recent explosion of ransomware attacks over the past few months, particularly targeting the British retail industry; most notably, the M&S cyber attack. Matt Hull, a…
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Toyota Bank Polska Fined for GDPR Failings
Why was Toyota Bank Fined and how much? In early 2025, Toyota Bank Polska S.A. was hit with a significant fine by the Polish Data Protection Authority (UODO) for breaches of the General Data Protection Regulation (GDPR). The bank was penalised to the tune of PLN 576,220 (approximately £115,000) for two major failings: Lack of…
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Is Shein breaking EU consumer laws?
Shein has rapidly grown into one of the world’s largest online fast fashion retailers, offering ultra-low prices and an ever-changing catalogue of trendy clothing. Its ability to produce and distribute garments at an unprecedented speed has made it a dominant force in the industry. However, this business model has come under scrutiny, particularly in the…
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London: Enhanced Due Diligence – AIM Listed Company
TenIntelligence were tasked by a Nominated Advisor to provide due diligence services on an individual being considered for a Board position. Our thorough desk-based research revealed that the Subject had misled the client regarding his previous experience, but otherwise had no adverse financial, regulatory, insolvency, sanction or media exposure.
Subsequent interviews with well-placed human sources revealed that the Subject had been accused of insider trading and defrauding their clients, and had behaved inappropriately towards colleagues.
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Security & Privacy Review – Breach
TenIntelligence recently performed a Cyber/Data security review of a client’s technology and security capabilities following a reported security breach. In order to provide assurance it met the extensive information security challenges for the digital age of business, our consultants performed penetration testing analysis, cyber security systems evaluation and an assessment of information security procedures. The incident itself was a targeted phishing campaign, followed up with social engineering of several team members over a period of months, resulting in the change of supplier bank accounts details, allowing the perpetrator the mechanism to obtain funds by way of fraud.
Frequently Asked Questions
Our investigations cover regulatory standing, sanctions, litigation, employment, education, financial records, and reputational checks across jurisdictions.
Typically, 5–15 business days depending on jurisdiction, complexity, and the availability of records.
Yes. All our checks are conducted in line with data protection regulations and local privacy laws.
Yes. We conduct independent interviews with industry peers and former colleagues, ensuring discretion while providing valuable insights.
Yes. Our team speaks multiple languages and works with trusted local partners to conduct research in native languages.